Terms of Service

Welcome to Perfect Courier. These Terms of Service govern your use of our website and the courier, logistics, shipment booking, tracking and related services provided by Perfect Courier.

By accessing our website or using our services, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

About Perfect Courier

Perfect Courier is a Jaipur-based courier and logistics service provider offering domestic courier, international courier, express delivery, document delivery, e-commerce delivery and business shipping solutions.

Our services may include shipment booking, pickup coordination, transportation, delivery, shipment tracking and customer support.

Use of Our Website

You agree to use the Perfect Courier website only for lawful purposes.

You must not:

We reserve the right to restrict or terminate access where misuse is suspected.

Courier and Shipping Services

Perfect Courier provides courier and logistics services subject to availability, destination, shipment type, applicable carrier conditions and operational limitations.

Service availability, delivery timelines and charges may vary depending on:

A delivery estimate is not necessarily a guaranteed delivery date unless expressly confirmed as a guaranteed service.

Customer Information

Customers are responsible for providing accurate information when booking or requesting a shipment.

This may include:

Perfect Courier is not responsible for delays or delivery problems caused by incorrect, incomplete or misleading information provided by the customer.

Prohibited and Restricted Items

Customers must not send items that are prohibited by applicable law, regulations, customs requirements or carrier policies.

Depending on the service and destination, restrictions may apply to items such as:

Customers are responsible for ensuring that their shipment complies with applicable laws and carrier requirements.

Important: The exact list of prohibited and restricted items should be aligned with the carriers and services you actually use.

Packaging and Shipment Preparation

Customers are responsible for ensuring that parcels and documents are appropriately packaged for transportation.

Packaging should:

Perfect Courier may refuse a shipment if its packaging, labeling or contents do not meet applicable requirements.

Shipping Charges and Payment

Shipping charges may depend on factors including:

The applicable shipping charge will be communicated to the customer during the quotation or booking process.

Additional charges may apply where the shipment requires special handling, re-delivery, address correction, remote-area delivery, customs processing or other services.

Delivery Times and Delays

Perfect Courier aims to provide reliable and timely delivery services. However, delivery times may be affected by circumstances beyond our reasonable control.

These may include:

Consequently, estimated delivery times should be treated as estimates unless a specific service expressly provides otherwise.

Shipment Tracking

Where tracking is available, customers may use the shipment tracking facility on our website to check the status of their shipment.

Tracking information may be provided by Perfect Courier, its logistics partners or the applicable carrier.

Tracking information may sometimes be delayed, incomplete or temporarily unavailable due to operational or technical reasons.

International Shipments and Customs

International shipments may be subject to customs laws, import regulations, duties, taxes and documentation requirements in the destination country.

The sender is responsible for providing accurate shipment information and required documentation.

Customs authorities may inspect, hold, delay, return or refuse shipments according to applicable laws and regulations.

Any applicable customs duties, taxes or government charges may be payable by the sender or recipient, depending on the shipment arrangement and destination requirements.

Perfect Courier does not control customs decisions or clearance timelines.

Loss, Damage and Claims

Customers should report shipment issues as soon as reasonably possible after becoming aware of them.

Claims relating to loss, damage, shortage or delivery problems may be subject to:

Where applicable, customers may be required to provide shipment details, photographs, invoices, proof of value or other supporting documentation.

Limitation of Liability

To the extent permitted by applicable law, Perfect Courier will not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or services.

This may include loss of profits, business interruption, loss of business opportunities or other indirect losses.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

This section should be reviewed by your lawyer, especially because courier liability can depend on Indian law, carrier agreements and the particular shipment.

Third-Party Carriers and Service Providers

Perfect Courier may work with domestic and international courier companies, transportation providers, logistics partners and other service providers to fulfill shipments.

Where a third-party carrier is involved, the shipment may also be subject to that carrier's applicable terms, conditions and service limitations.

Customers may be required to comply with the applicable carrier's requirements.

Privacy and Personal Information

When you use our website or services, we may collect information necessary to provide courier and logistics services.

This may include contact details, shipment information, delivery addresses, tracking information and communication records.

Your information will be handled in accordance with our Privacy Policy.

Intellectual Property

The content available on the Perfect Courier website, including text, logos, graphics, images, designs, branding and other materials, may be owned by or licensed to Perfect Courier.

You may not reproduce, modify, distribute, publish or commercially exploit website content without prior written permission, except where permitted by applicable law.

Changes to These Terms

Perfect Courier may update these Terms of Service from time to time to reflect changes in our services, operational practices, legal requirements or other circumstances.

Updated terms will be published on this page with a revised Last Updated date.

Your continued use of our website or services after the updated terms are published may constitute acceptance of the revised terms, to the extent permitted by applicable law.

Suspension or Termination

Perfect Courier may refuse, suspend or terminate access to website functionality or services where reasonably necessary, including in cases involving:

Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any disputes arising in connection with these Terms or our services shall be subject to the jurisdiction of the courts specified by Perfect Courier, subject to applicable law.

For this section, you should insert the exact jurisdiction your business intends to use, rather than automatically stating Jaipur.

Contact Us

If you have questions regarding these Terms of Service, courier services or shipment-related concerns, please contact Perfect Courier.

Perfect Courier

Jaipur, Rajasthan, India

Phone: +91 9505 8753 753

Email: perfectcourierjaipur@gmail.com